Privacy Policy

The terms “We,” “Us,” “Our,” or “RhinoTech” refer to RhinoTech, a company manufacturing and selling tempered glass for mobile phones. The terms “You,” “Your,” or “Yourself” refer to users of our website, www.rhinotech.co.in (“Website”). 

This Privacy Policy is an electronic contract under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act). It governs your use of the Website and does not require a physical or digital signature. By using the Website or providing your information, you consent to this Privacy Policy. If you do not agree, please do not use the Website. 

Information We Collect 

To provide our services (e.g., processing orders for tempered glass, customer support, or warranty claims), we may collect: 

Personal Information: Name, email address, phone number, shipping address, PIN code, and payment details (processed securely via third-party gateways). 

Non-Personal Information: Browsing history, product preferences, and device information (e.g., IP address, browser type). 

We collect this information when you: 

Information freely available in the public domain or provided under the Right to Information Act, 2005 is not considered sensitive. 

Cookies and Tracking 

We use cookies to enhance your experience on the Website, such as remembering your preferences for tempered glass products. Cookies are small data files stored on your computer. We may also collect your IP address to deliver web pages, analyze traffic, and tailor content. You can manage cookie preferences through your browser settings. We use third-party analytics tools (e.g., Google Analytics) for non-personalized tracking, and you may opt out of non-essential cookies via our cookie consent tool. 

How We Use Your Information 

We use your information to: 

Information Sharing 

We do not share your sensitive personal information without your consent, except in these cases: 

Legal Requirements: When required by law, court, or government authority for purposes like identity verification, fraud prevention, or cyber incident investigation. 

Service Providers: We share data with trusted third parties (e.g., payment gateways like Razorpay, courier services) to process orders. These parties are bound by confidentiality and comply with this Privacy Policy. 

Data Security 

We use encryption, firewalls, and password-protected servers to safeguard your data. However, no system is completely secure, and we cannot guarantee protection against all unauthorized access or interception during transmission. We store data only as long as necessary for the purposes outlined or as required by law. 

Data Retention and Deletion 

We retain your data only for as long as needed to fulfill the purposes in this Privacy Policy or comply with legal obligations. You may request deletion of your data by contacting our Grievance Officer. We will process such requests per the DPDP Act, 2023. 

Your Rights 

Under the DPDP Act, 2023, you have the right to: 

To exercise these rights, contact our support. 

Updates to This Policy 

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on the Website. Your continued use of the Website after updates indicates your consent. 

Grievance Redressal 

For complaints or concerns about data usage, contact our support: 

Email: support@rhinotech.co.in 
Phone: +91 9773589242 

Address: A-7, A Block, Sector 65, Noida, Uttar Pradesh 201309, India 

We aim to address grievances within the timelines prescribed by the DPDP Act, 2023.