Privacy Policy

1. PURPOSE

Thank you for visiting our website “www.rhinotech.co.in/ unnati app. This website/ app (“Website/App”) are owned and operated by Optiemus Infracom Limited, (“OIL”). This Privacy Policy (“Policy/ Privacy Policy”) is designed to inform the User (the “User”), about OIL’s practices regarding collection, use, and disclosure of information that the User may provide to OIL via this Website/App. OIL is committed to protecting the privacy of every User who installs and/or uses the Website/App. OIL has adopted the following Privacy Policy, which sets out the basis on which any personal data OIL collects from the User, or that they provide to OIL and which will be handled and dealt by it through the User’s use of the Website/App. Please be sure to read this entire Privacy Policy before using, or submitting any information, to this Website/App, which is intended for use by residents of India.

OIL, at the very outset states that it intends to use all personally identifiable information (“Personally Identifiable Information”) of the User as described under Clause 2.3(iii) of this Privacy Policy collected by it during the User’s operation of the Website/App of improving the User experience thereon help in improving operational efficiency of OIL. OIL will use User information to:

· Process and deliver orders for tempered glass products.

· Provide customer support and handle warranty claims.

· Improve our website and services.

· Comply with legal obligations.

The collection of Personally Identifiable Information is also for the purpose of providing them with a smooth, efficient and customized experience. This allows OIL to provide services and features that are most likely to meet the User’s needs with utmost accuracy, and to customize the Website/App and our services to make their experience easier. OIL may further use the Personally Identifiable Information it collects from the User to provide them with information and services that the User requests therefrom. The collection of Personally Identifiable Information shall also allow OIL to show targeted advertisements of its products to its Users so as to present the User with better commercial choices from OIL’s product range.

2. SCOPE OF APPLICATION

1. This Privacy Policy will be applicable to all Personally Identifiable Information that the Users provide to OIL while visiting or using the Website/App.

2. OIL expressly reserves the right to change this Privacy Policy periodically at its sole discretion, and at such intervals of it choosing the right without prior notice to the Users. User shall be at liberty to review our Privacy Policy available at the Website/App regularly to ensure that they are fully updated with our current practices and procedures in this area. The User’s continued use of the Website/App will be subject to the then-operating Privacy Policy.

3. The following clauses disclose our practices pertaining to the gathering and dissemination of information for the Website/App:

i. Overview: As part of the normal operation of the Website/App, we collect and, in some cases, may be required to disclose Personally Identifiable Information about our Users. This Privacy Policy describes the Personally Identifiable Information we collect about the User, the purpose therefor and how the same may be appropriated or utilized by OIL.

ii. By accepting this Privacy Policy and our Terms of Use, the User expressly gives consent to OIL to collect, store, delete, use, combine and disclose the User’s Personally Identifiable Information in the manner prescribed in this Privacy Policy. This Privacy Policy is incorporated into and is subject to the conditions of the Terms of Use and governs all use of the Website/App by the User.

iii. The Personally Identifiable Information that OIL may collect from its Users may comprises the name, shipping address, email address, telephone number, location data, PIN code, payment details (processed securely via third party gateways), browsing history, product preferences, and device information (e.g., IP address, browser type) and other personal details that the User submits on the Website/App. Such Personally Identifiable Information shall not be posted or visible in areas of the Website/App `viewable and accessible by the general public or other Users of the Website/App. Location data of the User is collected for the purpose of enabling real-time surveyor allocation and improving operational efficiency of OIL in assigning site visits.

iv. By using this Website/App, the User agrees with the terms of this Privacy Policy. Whenever the User submits Personally Identifiable Information via this Website/App or through any other mode, they consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

3. DATA GATHERING

Collection of Personally Identifiable Information: OIL may collect Personally Identifiable Information that the User shares with us through their use of our website/app, by way of the following:

i. E-mailing or writing to us using the contact details posted on our Website/App; or

ii. Submitting other enquiries like contact form.

4. OUR USE OF YOUR INFORMATION

Our primary goal of collecting the User’s Personally Identifiable Information is to provide them with smooth, efficient and customized experience. This allows us to provide services and features that are most likely to meet the User’s needs with utmost accuracy, and to customize the Website/App and our services to make their experience easier. We may use the Personally Identifiable Information we collect the User to provide them with information and services that they request from us. OIL uses Personally Identifiable Information of the User; it obtains from your current and past activities on the Website/App to provide you with services.

Our Disclosure of Your Information

OIL is committed to operate in complete adherence with the prevailing applicable laws in the territory of India including the Digital Personal Data Protection Act, 2023 (“DPDP Act”). In compliance with and for any statutory requirement under said laws as well as in light of the existing regulatory environment, OIL may be required to disclose the User’s Personally Identifiable Information to government and other statutory bodies in compliance with and for the purpose enumerated in the respective legislation, including the DPDP Act. By way of example (without limiting the afore stated), OIL may be required to disclose Personally Identifiable Information of the User to the government, law enforcement agencies, or third parties under certain circumstances for the limited purpose of cooperating in any investigation, for detection of any offence or for any other legal purposes as directed by the said government agency.

i. As a matter of strict policy, OIL does not sell or rent any Personally Identifiable Information about any User to any third party. However, in compliance with the DPDP Act, the following enumerate   instances wherein a User’s Personally Identifiable Information may be disclosed:

ii. To other corporate entities: OIL may be required to sometimes share data with its affiliates, associates, subsidiaries, joint ventures, group entities, and third-party service providers that provide OIL with services and/or provide OIL’s User with services for the specific purposes of improving the quality of products and services provided by OIL to its end-User and for better integration of provision of services by multiple corporate entities in association with OIL. Such corporate entities entrusted with the Personally Identifiable Information of our Users shall be liable to exercise the same level of care, caution and confidentiality towards the said Personally Identifiable Information so shared, as it would towards the Personally Identifiable Information collected from its own end-users. These corporate entities including OIL’s affiliates, subsidiaries, and joint ventures shall maintain full confidentiality of the Personally Identifiable Information of OIL’s Users.  In the event that OIL, its subsidiaries, associates, affiliates, joint ventures or any combination thereof merge with or are acquired by another business entity, OIL may be required to share some or all of the User’s Personally Identifiable Information in order to continue to maintain and provide access to the User to the Website/App of OIL.

iii. Legal Requests: OIL, in its commitment to adhere to and comply with the applicable   prevailing laws in India, may be required to disclose its User’s Personally Identifiable Information with law enforcement or government agencies, to enforce laws relating to matters such as intellectual property rights, detection or investigation of offences like fraud, impersonation, and other for other legal purposes as may be specified by the respective law enforcement or government agency. And for the said purpose, OIL may disclose any Personally Identifiable Information about its Users to the above mentioned agencies as it, in its discretion, believes reasonably necessary or appropriate for the purposes specified by the respective agency.

4.1 Changing Your Personally Identifiable Information

In the event that a User requests OIL to remove its Personally Identifiable Information from our records, they may contact OIL placing said request for erasure by way of email on the email address mentioned in Clause 8 of this Policy. OIL upon receiving such request for erasure of information, shall ascertain if the information sought to be erased is required to be retained for the purposes enumerated in Clause 4 of this Policy. Once ascertained whether the said Personally Identifiable Information is required to be retained or not, OIL shall proceed to erase the Personally Identifiable Information of the concerned User. In the event that the said Personally Identifiable Information is required to be retained, OIL shall retain it for the strict purpose and duration as required and upon determination of the duration and purpose, OIL shall proceed to erase the same. Accordingly, an intimation to that effect shall be provided to the respective User by email.

5. USE OF COOKIES

The Website/App may use "cookies" (information stored on User’s computer/User’s computer resources which include mobiles phones and software applications) for the purpose of seamless interface and browsing experience. "Cookies" is a term generally used for small text files a website or a software application can use to recognize repeat users, facilitate the User's ongoing access to and use thereof, allow a website/ application to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising based on specific preferences etc. Cookies themselves do not personally identify the User, however, they do identify User’s computer, computer resources and devices connected with such computer resources and include mobile phones. Generally, cookies work by assigning a unique number to the respective computer or computer resource being used to operate the website/ application, which has no meaning outside the assigning Website/ App. The User is hereby informed that OIL cannot control the use of cookies or the resulting information by advertisers or third parties hosting data on OIL Website/App. If the User does not want any information collected through the use of such cookies, the User may change the settings in the browsers that allows it to deny or accept the cookie feature as per the User’s discretion and in the manner agreed by the User.

6. SECURITY

OIL shall use all reasonable security measures to safeguard the confidentiality of the User’s Personal Identifiable Information. OIL shall endeavor to undertake best possible efforts to protect its Users’ personal data, OIL cannot guarantee the security of your data transmitted to our website/ app; any transmission is at the User’s own risk. Once OIL receives the Personal Identifiable Information, OIL shall use strict procedures and security features which are appropriate to the type of personal information the User have provided to try to prevent unauthorized access or inadvertent disclosure.

7. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change, suspend, or discontinue any aspect of the website/ application at any time. Any modifications OIL may make to the Privacy Policy in the future shall be posted on this page. Continued use of the Website/App shall signify the User’s continued consent to any such modifications.

8. LEGAL DISCLAIMER

This is the official website/ application of Optiemus Infracom Limited and provides general information about Optiemus Infracom Limited. The information and content are based on the laws applicable in India. While efforts are made to keep the information on this Website/App accurate and timely, OIL does not guarantee or endorse the content, accuracy or completeness of the information, text, graphics, hyperlinks and other items contained herein or on any other server. This Website/ App and the materials, information, and references to services and products herein, if any, including, without limitation, text, graphics and links, are provided "as is" without representations or warranties of any kind, whether express or implied. OIL does not represent or warrant that the functions contained in the Website/ App will be uninterrupted or error free, that defects will be corrected or that the Website/App or the server that makes the Website/App available are free of viruses or other harmful components. OIL does not make any warranties or representations regarding the use of the products or services in the Website/App in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. OIL is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of or the inability to use, the Website/App and/or the products or services contained on the Website/App in adherence to the Terms of Use of OIL, irrespective of whether the said products or services contained on the Website/App are provided by OIL. The contents of this Website/App are subject to change without notice. Commercial use of any of the contents of this Website/App in any manner is prohibited without prior written permission from an authorized person. No reproduction of any part of the Website/App shall be sold or distributed for commercial gain by any entity or individual not authorized by OIL therefore, nor shall it be modified or incorporated in any other work, publication or Website/App, whether in physical or electronic format, including postings to any other App.  By viewing this Website/App you are deemed to agree to jurisdiction of the courts at New Delhi, India in respect of any dispute or action arising therefrom or related thereto.

If you have any questions about this Policy or other privacy concerns, you can also email us at:

support@rhinotech.co.in

9. Customer Consent

By agreeing to this Privacy Policy, you agree to receive promotional messages, offers, and updates from the Company via SMS, RCS (Rich communications message service), WhatsApp, etc.

OPTIEMUS INFRACOM LIMITED,

Contact Address: First floor 2925 Sq ft, A-25, Dharampal Satyapal Road, Sector 68, Noida, Gautambuddha Nagar, Uttar Pradesh, 201307

Registered Office: K 20, 2^nd floor, Lajpat Nagar 2, New Delhi, 110024