Privacy Policy

The terms “We,” “Us,” “Our,” or “RhinoTech” refer to RhinoTech, a brand owned by Optiemus Infracom Limited.
The terms “You,” “Your,” or “Yourself” refer to users of our website, www.rhinotech.co.in (“Website”).

This Privacy Policy is an electronic contract under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act). It governs your use of the Website and does not require a physical or digital signature. By using the Website or providing your information, you consent to this Privacy Policy. If you do not agree, please do not use the Website.

Information We Collect

To provide our services (e.g., processing orders for tempered glass, customer support, or warranty claims), we may collect:

Personal Information: Name, email address, phone number, shipping address, PIN code, and payment details (processed securely via third-party gateways).

Non-Personal Information: Browsing history, product preferences, and device information (e.g., IP address, browser type).

We collect this information when you:

·      Register an account.

·      Place an order for tempered glass products.

·      Contact customer support.

·      Subscribe to newsletters or promotional offers.[a1] 

Information freely available in the public domain or provided under the Right to Information Act, 2005 is not considered sensitive.

 [a1]If we are procuring the personal data of any customer (name, email, address, phone number etc.). Below disclaimer to be incorporated on the BUY NOW website on such places where we are procuring any end customers personal data:

“By placing this order, I acknowledge that I have read and understood the website’s privacy policy and agree to the collection, use, and storage of my personal data for the purposes outlined in the policy, including order processing, shipping, and customer service. I understand that my data may be shared with third-party service providers for these purposes. I also confirm that I understand my rights regarding my data, including the right to access, correct, and request deletion of my personal information.”

This Privacy Policy is an electronic contract under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act). It governs your use of the Website and does not require a physical or digital signature. By using the Website or providing your information, you consent to this Privacy Policy. If you do not agree, please do not use the Website.

Information We Collect

To provide our services (e.g., processing orders for tempered glass, customer support, or warranty claims), we may collect:

Personal Information: Name, email address, phone number, shipping address, PIN code, and payment details (processed securely via third-party gateways).

Non-Personal Information: Browsing history, product preferences, and device information (e.g., IP address, browser type).

We collect this information when you:

  • Register an account.
  • Place an order for tempered glass products.
  • Contact customer support.
  • Subscribe to newsletters or promotional offers.


Information freely available in the public domain or provided under the Right to Information Act, 2005 is not considered sensitive.

Cookies and Tracking

We use cookies to enhance your experience on the Website, such as remembering your preferences for tempered glass products. Cookies are small data files stored on your computer. We may also collect your IP address to deliver web pages, analyze traffic, and tailor content. You can manage cookie preferences through your browser settings. We use third-party analytics tools (e.g., Google Analytics) for non-personalized tracking, and you may opt out of non-essential cookies via our cookie consent tool.

How We Use Your Information

We use your information to:

  • Process and deliver orders for tempered glass products.
  • Provide customer support and handle warranty claims.
  • Improve our website and services.
  • Send promotional offers (if you opt in).
  • Comply with legal obligations.

Information Sharing

We do not share your sensitive personal information without your consent, except in these cases:

Legal Requirements: When required by law, court, or government authority for purposes like identity verification, fraud prevention, or cyber incident investigation.

Service Providers: We share data with trusted third parties (e.g., payment gateways like Razorpay, courier services) to process orders. These parties are bound by confidentiality and comply with this Privacy Policy.

Data Security

We use encryption, firewalls, and password-protected servers to safeguard your data. However, no system is completely secure, and we cannot guarantee protection against all unauthorized access or interception during transmission. We store data only as long as necessary for the purposes outlined or as required by law.

Data Retention and Deletion

We retain your data only for as long as needed to fulfill the purposes in this Privacy Policy or comply with legal obligations. You may request deletion of your data by contacting our Grievance Officer. We will process such requests per the DPDP Act, 2023.

Your Rights

Under the DPDP Act, 2023, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for data processing (where applicable).


To exercise these rights, contact our support.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on the Website. Your continued use of the Website after updates indicates your consent.

Grievance Redressal

For complaints or concerns about data usage, contact our support:

Email: support@rhinotech.co.in
Phone: +91.9667039569

Address: A-7, A Block, Sector 65, Noida, Uttar Pradesh 201309, India

We aim to address grievances within the timelines prescribed by the DPDP Act, 2023.